A VOID can be processed for SALES that were authorized, but not settled, within the same day prior to settlement.  VOIDS are normally processed within a few hours of the time of the original SALE.

How to Process a Void

1. Select VOID from the Start Screen:  A list of recent SALES will be listed. 
2. Select the transaction to void: Tap on the transaction you wish to void or search based on specific criteria by selecting the search button.
3. Review the transaction: Confirm that this is the transaction you wish to void. 
4. Tap VOID to initiate: A message will appear indicating the void is being processed. 
5. Tap OK to finish: You will then have the option to e-mail a void receipt. Hit YES to send  and NO if not sending one). 
6. The Void is complete and you will return to the Start Screen.